Welcome to the Help Desk

Use the menus on the left to find out about ordering, delivery and returns.

Common questions are answered below.

How much is delivery?

We offer multiple delivery options during the checkout process, and your final delivery cost will be calculated during checkout based on the value of the goods, your location, the speed of delivery required and the type of products ordered. For a full breakdown of our different delivery rates have a look at our delivery page, found in the help desk.

Can anybody order from your site?

Yes.  We sell to everybody whether you require just one item or a hundred.  If you want to order a lot of items for you wedding or event we try to provide discounts (shown on the products page), allowing you to make savings for your big day.

Can I return items if I don't like them?

Yes. We have a no quibble returns policy. All we ask is that you notify us that you wish to return something with 14 days of receipt of goods. A refund will be issued once we have received the returned goods at our warehouse. Please contact us before returning an item, so that we can provide you with the correct returns address and documentation to include. This will enable us to process your return once it is received at our warehouse. For more information please view the returns page found in our help desk. 

 

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